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Privacy Policy

Your Privacy

BagelBiz.com, recognizes and respects the importance of maintaining the privacy of our customers, registered members (“Members”) and users, and has established this Privacy Policy as a result. The purpose of this Privacy Policy is to inform you of:

  • the personal information we may collect from you when you visit our Website, respond to our emails, place orders via the Website, mail or fax, or otherwise contact us via telephone, email, fax or mail.
  • why we gather information from you.
  • how we collect it.
  • how we use it, and the choices you have regarding our use of personal information you have provided.

This Privacy Policy is part of the Terms of Use, which governs your use of our Web Site located at www.BagelBiz.com. The Website is owned by Bagel Biz.com, Inc. (the “Company”). This Privacy Policy does not cover information provided by you, or anyone on your behalf, to our Company owned or any franchised retail stores.

Note: You must be 21 years or older to use, subscribe or register as a member of BagelBiz.comsm. The Website is a general audience site and we do not knowingly collect, maintain or disclose personal information from or about children.

Why do we gather information?

BagelBiz.com gathers personal information to help improve our products and customer service, to communicate with you, to process your orders, to provide an enhanced and more personalized shopping experience and to inform you, and your gift recipients, of special offers and discounts from us, our affiliated brands and selected third parties.

What information do we gather?

We collect information through our Website, emails, mail, fax, and telephone, including when you:

  • place an order,
  • participate in our any of our present or anticipated forums, surveys, contests, sweepstakes, promotions, content submissions, chats, bulletin boards, discussion groups, requests for suggestions, and membership registrations,
  • and engage in other activities, services, products and resources we make accessible to our customers, members or users.

Depending on how you interact with us, we collect some or all of the following types of information:

  • your name, address, telephone number, email address,
  • billing information (credit card number, expiration date and billing address), 
  • products purchased,
  • any promotion code and related information,
  • gift recipients’ names, addresses, telephone numbers and email addresses, and
  • other information you provide to us, including User Submissions
    (defined in the Terms of Use).

Information you provide to us may be collected by us even if an order, registration, or other process is started but not completed or otherwise cancelled. In the future, Members may also add to their Address Book the name, address and telephone number of friends or other persons to whom they may wish to send gifts. Only Members will have the right to view and edit their Address Book entries.

How we use "Cookies" and “Action Tags”.

A "cookie" is a small data file sent to your browser from a web server and stored on your computer. We do, and may use, cookies to let us know that you are a prior customer, user or Member and to provide certain features to you. Most web browsers allow you to instruct the browser to prevent the use of cookies. However, if you disable this feature, certain aspects of the BagelBiz.com Website, such as the shopping basket, may not function properly.

We have relationships with third parties who may receive non-personal information directly from the cookies placed by our Website on your computer to assist in analyzing our business and customers.

Our Website does, and may use, a common web technology called “action tags” (also called single pixel gifs or web beacons) to anonymously track purchase, usage and other web activity information. Action tags (including third party tags) may be used to provide data to third parties for tracking purposes. However, our Website does not use action tags to collect or transfer personal information.

How we use the information we collect

We use information we collect to communicate with you, to process your orders, to provide an enhanced and more personalized shopping experience, to inform you and your gift recipients of offers and discounts from BagelBiz.comsm and our affiliated brands and to enable you to receive credits for purchases under any loyalty or buying programs which we may employ in the future and to which you have joined. In addition, we may make such information (except for credit card number and expiration date, unless you consent otherwise), including aggregated information, available to selected third parties including, but not limited to, those who share or rent information for direct marketing purposes.

You may instruct us regarding personal information about you, or your gift recipients, that you have provided to us not be shared with third parties by following the instructions in How to Limit the Use of Personal Information, below.

Our Affiliates, subcontractors, and agents, and any successors to our business (if we ever sell some or all of our business), are not considered to be third parties under this Privacy Policy. However, in connection with information collected under this Privacy Policy, they are required to comply with this Privacy Policy.  For the purposes of this Privacy Policy and our Terms of Use, “Affiliates” are any persons or entities directly or indirectly controlling, controlled by, or under common control with Bagel Biz.com, Inc.

We may combine information we receive from you via our Website, emails, mail, fax, and telephone with information from our Affiliates and third parties. We use the combined information to enhance and personalize your shopping experience with us and to communicate with you in accordance with this Privacy Policy.

We reserve the right to disclose information you provide to us as required by law, in response to legal process and law enforcement requests, and as necessary or appropriate, in our view, to operate the Website, process orders or registrations, to conduct promotions, contests, and sweepstakes you participate in, and to protect the rights or property of the Company, its Affiliates, users, customers, recipients, Members, Sponsors, Providers, Licensors, Merchants and Associates (as these terms are defined in the Terms of Use).

Please note that any personal information you reveal or post on one our existing or anticipated public forums (as defined in the Terms of Use), such as a message board, chat room, discussion group, folder, survey, contest, sweepstakes, user review and rate forum, and all User Submissions, are not protected by this Privacy Policy and may be collected, shared and used by us or with third parties, including to contact you. Information you give out or post on our public forums you disclose at your own risk.

Consent to Transfer and Submission

BagelBiz.com is operated in the United States (although the Website servers and hosting entities may be located outside the U.S.). If you are located outside the United States, please be aware that any information you provide to us will be transferred to the United States. By using the Website or otherwise providing us with information, you hereby consent to this transfer.

In addition, if you submit data to us about other individuals (such as your gift recipients), you agree that you have obtained consent from each such individual to the submission, transfer and processing of the information. Although personal information collected by us through the Website, emails, mail, fax, and telephone is used by us in accordance with this Privacy Policy and the laws of the United States, our Privacy Policy and the laws generally applicable to the protection of personal data in the U.S. may not be as stringent as those in other countries.

Links to Other Web Sites

BagelBiz.com wants you to be aware that when you click on links and/or ad banners that take you to affiliated or third-party web sites, you will be subject to the privacy policies and terms of use of those websites, not ours. We encourage you to read the posted privacy statement and user terms whenever using, and prior to providing, any personal information to any other website.

Security and Passwords
 
If you place an order on our Website, it encrypts the credit card number you submit prior to transmission over the Internet using secure socket layer (SSL) encryption technology. This technology works best when the Website is viewed using Microsoft's Internet Explorer® or Netscape Navigator®. However, no transmission of data over the Internet, or any other network, can be guaranteed to be 100% secure. Although we make reasonable efforts to safeguard personal information once we receive it, we cannot warrant the security of information we receive.

Portions of the Website (such as our Member registration and future anticipated Address Book) may require registration and log-in processes in which you will select a user ID and password (collectively, the “Password”). Passwords provided to you by us are the confidential property of the Company and may be used by you solely for your individual use of the Website (and otherwise as specified by us). You are responsible for maintaining the confidentiality of any Password and for all activities that occur using your Password, whether or not authorized by you. You agree to immediately notify us of any unauthorized use of your Password or accounts.

How to Limit the Use of Personal Information

We want to communicate with you only to the extent you want to hear from us. If you prefer not to have personal information collected from you via the Website, emails, mail, fax, and telephone shared with third parties, or to set your preferences concerning promotional communications, please follow the directions below.

From Third Parties

We do not share email addresses you provide with third parties without your consent. In addition, if you prefer that other personal information provided by you not be shared with third parties, please let us know by emailing, writing or calling us as described below. Your instructions will be processed as soon as reasonably practicable and in accordance with law.

Emailing us at: remove@BagelBiz.com from the email address which you wish to have removed (i.e. not shared with third parties), and include your postal mailing address in the message; or

Writing to us at: BagelBiz.com - Customer Service Department

 

443 Walt Whitman Rd, Melville, NY 11747

Telephoning us at: 1-877-777-Bagel (1-800-877-2243)

 

(Please, include or tell us your mailing address, and if you have a catalog, brochure or other mailing label from us, please include it with your request or have it ready when you call).


From our Affiliates

If you also prefer not to have us provide personal information about you to our Affiliates, please indicate in your email or letter that you wish your instructions to apply to our “Affiliates.”


From BagelBiz.com

If you also prefer that we not use the personal information you have provided to contact you or your gift recipients for our own marketing and promotional purposes, please indicate in your email or letter that you wish your instructions to apply to “BagelBiz.com.” These instructions, however, do not apply to non-promotional (transactional) messages from us.

Please note that your instructions (above) do not govern the use of information you have provided to our Affiliates or to third parties (including any merchants referenced or accessible via our Website). The use of information you have provided to our Affiliates or to third parties is governed by their privacy policies and terms of use.

Any promotional email we send to you or your gift recipients will include a link to our Privacy Policy and a link to use to unsubscribe or opt-out from receiving further promotional emails from the sender.

Corrections

If you would like to update or correct information previously provided to us, please send an e-mail with your new information, including your complete name, postal address, and email address to corrections@BagelBiz.com.

In the future, Members will be able to modify and update their membership information (including name, mailing address, telephone number and email address) themselves by accessing the Membership section of our Website.

Your Consent and Changes to this Policy

Subject to the above provisions, by using our Website, you consent to the terms of this Privacy Policy and the Terms of Use, of which this policy is a part. We may change our Privacy Policy from time to time as new features or services are added, suggestions from our customers are incorporated or other changes are made. We will post the revised Privacy Policy on our Web Site at least 30 days prior to their effective date - unless we believe changes must take effect sooner to comply with law or to protect the Company or our customers, users, Members, recipients, Sponsors, Providers, Licensors, Merchants, Associates and Affiliates, in which case the changes will be effective upon posting or as otherwise specified. To see and review the revised Privacy Policy prior to its effective date (unless it is effective upon posting), click on the following link: New Privacy Policy.

The date on which the current Privacy Policy and overall Terms of Use took effect is listed at the top of the Privacy Policy and Terms of Use (see “Last Updated” at the top of each).

By using BagelBiz.com, after such changes take effect, you agree to be legally bound and to abide by the revised Privacy Policy and Terms of Use, of which this policy is a part.

Your Comments

BagelBiz.comsm welcomes your feedback concerning this Privacy Policy. Please send your comments and questions to customerservice@BagelBiz.com.


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